Peter Harold started PH Transport back in 1971 with just a van and a vision. Forty-odd years later and both his son, Dave, and grandson, Ross, have followed him into the family transport business.
“I started out picking up personal effects up from the Blue Star Shipping Line and delivering to people’s homes around the UK. Over the years the company has grown and we’ve moved from a base on a farm to a business unit with purpose designed storage.”
Today PH Transport not only operates across the UK, but works with tried and tested agents around the world. “We only work with people who are willing to give customers the same level of personal service that we do,” says Dave Harold.
Dave now runs the company – and there’s no doubt that the original vision of providing a bespoke professional and personal service is still in place. Ross recently delivered the leaflets for an exhibition stand, and then stayed to help set the stand up and put the leaflets on display. That’s the approach to customer service everyone at PH Transport delivers.
Adding packaging to the services was in line with this approach to excellence. “We used to buy packaging materials, but so often they just weren’t quite right. We decided we could do better ourselves – and keep valuable items much safer,” explains Dave.
With another grandson lining up to join the business in a year or two, this family business is on course to deliver their personal service for at least another 40 years to come!